Professional Disclaimer and AI Safety Statement

Version 4.3.1 · Published November 3, 2026

1. What LinkedWithin Is and Is Not

LinkedWithin is a private, personal life-organisation platform. You organise your life across areas (Myself, Health, Family, Finance, Legacy, Schedule and more), keep private files in Within Drive, see your own timeline in Feed Within, and get help from AI Within, an AI assistant that works only with the information you choose to keep in your account. LinkedWithin is not a social network: nothing you create is visible to other users, there are no public profiles, feeds, comments or messaging between users, and there is no advertising.

The Platform is operated by Thrive Strong Group Pty Ltd (ABN 41 691 205 366, ACN 691 205 366), trading as LinkedWithin ("LinkedWithin", "we", "us", "our"). This document forms part of our Terms and Conditions and uses the same defined terms; anything AI Within produces is an "Output".

LinkedWithin and AI Within are not a health, medical or mental-health service; not a financial, legal, tax or accounting service; not a religious authority; not a coaching, counselling or therapy service; not a medical device; and not a crisis or emergency service. The Platform is not monitored in real time, and nobody at LinkedWithin reads your conversations to check on you.

Using the Platform creates no doctor-patient, therapist-client, adviser-client, lawyer-client or other professional relationship with us. Everything on the Platform, including every Output, is general information to help you organise and reflect on your own life; important decisions deserve a professional who knows your circumstances.

2. AI Within Is an AI: Our Transparency Statement

AI Within is an artificial-intelligence assistant: software built on large language models and speech services from the third-party AI providers named in our Privacy Policy. It is not a person, and not a doctor, nurse, psychologist, counsellor, therapist, lawyer, accountant, financial adviser, religious adviser or coach. Even when it sounds warm, remembers what you have told it, or talks with you by voice, you are interacting with an AI system.

We tell you this when you first open AI Within, persistently in the chat interface, at the start of every voice call and then periodically during long sessions (every hour of continuous use, in text and in voice), and whenever you ask.

Its limits:

  • It can be wrong: inaccurate, incomplete, out-of-date, biased or inappropriate content, misread account information, and confidence when it is mistaken.
  • It only knows what you keep in your account and what you say to it. It does not check the internet, your medical records, your bank or the law.
  • Outputs are general information, never professional advice, a diagnosis, a prescription, a recommendation to buy or sell anything, a legal opinion or a religious ruling.
  • Verify anything that matters before you rely on it, especially about your health, medication, money, legal position, safety or another person. Do not use Outputs to make decisions about other people.
  • It keeps a small set of memories from your conversations so it can be useful over time. You can see and delete any or all of them in Settings → AI Within → "What AI Within remembers about you", delete any thread, and tell it which life areas to use in AI Preferences (it is instructed to stay within your choices). Nothing from a conversation about a crisis is remembered. Our Privacy Policy explains memories and confirms we do not train AI models on your conversations.
  • When you ask it to, it can add, change, tick off or delete entries in your account. It is designed to act only on an explicit request and tells you what it did, but it can misunderstand; check what it did, and correct it if it is wrong. It deletes only after you confirm, and can bring a deleted entry back within 30 days. For a medicine it records only what you tell it and never suggests a dose: doses are for your doctor or pharmacist.
  • It runs inside our own cloud account: the AI model (Anthropic's Claude, through Amazon Bedrock) processes your messages there, and no copy of your conversation is kept by the model service.

We never present AI Within as a person, and we design it not to pretend to be one.

3. Health, Mental Health and Wellbeing

The Health area (Wellbeing, Sports, Food and Sleep) lets you record health goals and habits, symptoms, medications and their timings, sleep, meals and training, and keep health files in Within Drive. It is a private record for you, not clinical monitoring, and nothing on the Platform is a diagnosis, a treatment plan or medical advice.

  • Reminders (medication times, meals, bedtime, training sessions) are a best-effort convenience, not a safety system; they can be delayed or missed. Never rely on a LinkedWithin reminder as your only safeguard for medication or any other health matter.
  • A medication entry or reminder does not replace your prescription, the label, your pharmacist or your prescriber's instructions. Do not start, stop or change a medication because of anything on the Platform or anything AI Within says.
  • AI Within can help you organise and reflect on what you have recorded. It does not provide, and does not hold itself out as providing, therapy, psychotherapy, counselling, psychological services or behavioural or mental-health care, and it is not a licensed health or mental-health professional. That is the law in Illinois and Nevada, and our position everywhere.
  • Your daily gratitude check-in (the slider from "heavy" to "thankful") and any mood you describe are records you make for yourself. They are not a mental-health assessment, a screening tool or a diagnosis, and nobody at LinkedWithin reads or acts on them.
  • LinkedWithin is not a medical device. It is not on the Australian Register of Therapeutic Goods, not cleared or approved by the US Food and Drug Administration, not certified as a medical device in the EU or UK, and not registered with any other health regulator; it is a lifestyle and organisation tool.

If you have symptoms, a health concern or a question about medication, see a doctor, pharmacist or other qualified health professional. Never disregard professional advice, or delay seeking it, because of something on the Platform.

4. Self-Harm and Suicide Safety Protocol

This is our published protocol for how AI Within and LinkedWithin respond when a person may be at risk of suicide or self-harm, published so you know what to expect and as California's SB 243, New York's General Business Law Article 47 and Australia's online-safety industry codes expect.

4.1 Our commitments

  1. AI Within is instructed never to produce content that encourages, glamorises, instructs or assists suicide or self-harm, including through role-play or "creative" framing.
  2. When a conversation shows signs that you, or someone you are writing about, may be at risk, AI Within responds with care and without judgement, encourages you to reach out now to someone who can help, and points you to your local emergency number and to crisis support where you are (Section 4.3), for as long as the signs continue in a text conversation; in a voice session the referral is spoken once per session. The safety message is delivered even if the rest of the reply fails. The referral is also carried by the reply you receive when a plan's message allowance is used up and by AI Within's sign-off when a voice allowance ends, and a message that screens as at-risk receives the crisis reply even when your allowance is used up. Detection is automated (a list of phrases and a second, model-based check on every message) and can miss a message or misread one; it is a safeguard, not a judgement about you.
  3. We do not diagnose, monitor or intervene. AI Within cannot tell whether you are actually at risk, nobody at LinkedWithin watches conversations in real time or is alerted, and we cannot call emergency services or anyone else on your behalf. If someone is in immediate danger, call your local emergency number now.
  4. We use these conversations only to provide the service to you, like any other conversation and as described in our Privacy Policy: never to train AI models, profile you, advertise, or make any decision about you or your account. Nothing from a conversation flagged as a crisis is stored as a memory or included in our error-monitoring sample; we count such conversations only as a number. A conversation about self-harm never leads to suspension or any other adverse action.
  5. We review this protocol at least once a year, after any incident brought to our attention, and whenever the law or safe-messaging guidance changes, and we keep a written risk assessment for AI Within.
  6. Accounts are for adults (18 and over); AI Within is not designed for or offered to children. If you tell AI Within that you are under 18, it stops the personalised conversation, gives a short fixed reply that points to help, and stores nothing from the exchange (in voice, the session ends).
  7. Anyone can report a response that fell short (Section 11). Safety reports are reviewed first.
  8. Text conversations also pass a content filter that declines sexual, hateful, violent or abusive requests and attempts to hijack the assistant, with a short notice; voice sessions rely on the checks in point 2 and on AI Within's own instructions. A message the checks in point 2 flag as a possible crisis is answered without the content filter, so that the reply can be caring; the safety message in point 2 is still delivered.

4.2 What AI Within will not do

It will not pretend to be a therapist or crisis counsellor, promise confidentiality it cannot give, discourage you from seeking help, or treat a request for methods as a factual question to be answered.

4.3 Getting help where you are

If you are thinking about suicide or self-harm, or you are worried about someone else, please reach out now to someone who can help.

  • If anyone is in immediate danger, call your local emergency number for police, ambulance or fire.
  • Otherwise contact a suicide or crisis helpline, a mental-health helpline, or a national health line in your country; or speak to your doctor, or to someone you trust.

This document does not name particular services. We cannot tell how urgent a situation is or what kind of help it needs, and a list that covers some countries well and others barely would send some people to the wrong place, or nowhere at all. The right contact is the one for where you are and for what is happening, and your local emergency number can direct you to it.

5. Money and Finance

The Finance area stores the assets, debts, income, expenses and goals you enter. The figures are yours, and anything the Platform calculates (totals, balances, progress, projections) is arithmetic on your own inputs and assumptions, not a forecast, guarantee or recommendation.

  • Nothing on the Platform, and nothing AI Within says, is financial product advice, personal financial advice, or investment, credit, tax or accounting advice. AI Within is instructed not to recommend financial products, investments, tax strategies, insurance or credit, or to tell you what to buy, sell, hold or borrow.
  • Australia: we hold no Australian financial services licence or credit licence and are not a registered tax agent; nothing here is financial product advice, general or personal, under the Corporations Act 2001 (Cth).
  • United States: we are not a registered investment adviser, broker-dealer, bank or tax preparer, and are not registered with the SEC, FINRA, any state securities regulator or the IRS.
  • United Kingdom and EU/EEA: we are not authorised or regulated by the Financial Conduct Authority, ESMA or any national competent authority.
  • GCC: we are not licensed by the Saudi Central Bank (SAMA) or Capital Market Authority, the UAE Securities and Commodities Authority, the DFSA, the ADGM FSRA, or any other GCC financial regulator.

Before a financial decision, speak to a licensed adviser, accountant or tax professional who knows your situation.

6. Legal, Tax and Documents

Nothing on the Platform is legal advice, and we are not a law firm. Within Drive lets you keep documents that matter to you, including wills, powers of attorney, contracts and identity documents, but storing a document there does not create, sign, witness, certify, notarise or register it, and a copy in Within Drive is not an original or a legally binding version. Keep originals where the law and your adviser tell you to. The Legacy area is for career and business planning (professional identity, business plan, execution board, objectives), not estate planning: it does not help you make a will or plan an inheritance. For anything with legal or tax consequences, see a qualified lawyer or tax professional in your country.

7. Belief and Religion

The Belief area records your own faith, practices, scriptures, quotes and the people who inspire you. What you record is yours and reflects your beliefs, not ours. AI Within does not issue religious rulings, interpret scripture with authority or offer spiritual guidance, and it is instructed to treat every faith, and the absence of faith, with respect. Nothing on the Platform is intended to offend anyone's beliefs; if something does, please tell us (Section 11). You are responsible for making sure what you record and generate complies with the law where you live.

8. Family Profiles and Children

Information in a Family Profile is entered by you about someone else, including a child with a parent's or guardian's recorded consent. The Platform keeps what you enter. It makes no assessment of any child's or adult's health, development, behaviour or welfare, and any AI Within comment about a Family Profile is general information based on your entries. LinkedWithin is not a child-monitoring, parental-control or safeguarding tool, and not a way to keep track of another adult. If you are worried about a child's health, development or safety, contact a doctor, school or child-protection service in your country.

9. Life Timer

The Life Timer shows estimates based on the date of birth, life expectancy and daily time budget (sleep, work, commute and other activities) that you set. It offers a country average, drawn from published population statistics, as a starting suggestion only; you always choose your own number. The result is not a prediction about you, not a medical opinion and not a statement about your health. It exists to encourage purpose and better choices about your time, never to alarm you. For questions about your health or life expectancy, talk to a health professional.

10. Accuracy, Availability, Links and Reliance

To the extent the law allows, the Platform and every Output are provided "as is" and "as available". We do not promise that information is complete, accurate, current or suitable for any purpose, that the Platform will be uninterrupted or error-free, or that a reminder or estimate will be delivered or correct. We may pause AI Within, or voice only, at any time for safety or during a provider outage; the interface tells you when we do. Links to other websites, and videos you play through the Within Player, are for convenience; we do not control or endorse them. Reliance on the Platform is your own choice, and our liability is set out in our Terms and Conditions.

Nothing in this document excludes, restricts or modifies any consumer guarantee, right or remedy under the Australian Consumer Law, or the consumer-protection law of the place where you live, that cannot lawfully be excluded.

11. Reporting a Problem with AI Within

If AI Within says something harmful, offensive, wrong or unsafe, or presents itself as a person or a professional, please tell us: use "Report this response" on the message (web and app), or email legal@linkedwithin.com with the date, what was said and, if you are comfortable, a screenshot. You get an immediate acknowledgement in the app; if you email, a person reads it. We aim to read reports flagged as harmful, unsafe or as AI Within pretending to be a person within one working day, and the rest within a week; repeated or automated reports may be grouped and read together. We review the reported reply, and the wider conversation only if you ask us to, fix the underlying instruction or safeguard where we can, and feed what we learn into the next protocol review; we do not send an individual reply unless your report asks a question or we need more from you. A report records the reason you chose, your comment, the first 2,000 characters of the reply and your account and thread identifiers, and is kept for 12 months as our Privacy Policy explains. Reporting never affects your account.

You can also contact a regulator: in Australia, the eSafety Commissioner or the Office of the Australian Information Commissioner; in the United States, the Federal Trade Commission or your state attorney general; in the UK, the Information Commissioner's Office or Ofcom; in the EU/EEA, the European Commission's AI Office or your national market-surveillance authority; in Saudi Arabia, SDAIA; elsewhere, your national consumer, privacy or online-safety authority.

12. How to Contact Us

LinkedWithin Legal Team, Thrive Strong Group Pty Ltd (trading as LinkedWithin)

Email: legal@linkedwithin.com

Post: 490 Northbourne Ave, Dickson ACT 2602, Australia

All our legal documents are at linkedwithin.com/legal.