End User Licence Agreement

1. Parties and definitions

This End User Licence Agreement ("EULA") is between you, the individual who installs or uses the LinkedWithin application, and Thrive Strong Group Pty Ltd (ABN 41 691 205 366, ACN 691 205 366), trading as LinkedWithin, of 490 Northbourne Ave, Dickson ACT 2602, Australia ("LinkedWithin", "we", "us", "our").

"App" means the LinkedWithin application for iOS and Android (bundle identifier com.linkedwithin.app), including updates. "Device" means a compatible phone or tablet you own or control. "Platform" means the App, the LinkedWithin web platform and the services behind them, including AI Within, Within Drive and Feed Within. "Account", "Family Profile", "Plan", "Subscription" and "Your Content" have the meanings in our Terms and Conditions. "Store" means the Apple App Store or Google Play; "Store Provider" means Apple Inc. (with its subsidiaries) or Google LLC.

2. Scope and relationship to our other documents

This EULA governs your right to install and use the App as software. Everything else about your Account, Your Content, AI Within, Within Drive, Plans, payments, refunds, acceptable use, liability and disputes is governed by our Terms and Conditions and the documents they incorporate, at linkedwithin.com/legal. If they conflict, the Terms and Conditions prevail, except that Sections 3 to 6 govern the software licence and Section 9 our relationship with the Store Providers. The Store's own terms also apply between you and the Store Provider.

You accept this EULA by installing or using the App. You must be 18 or older (Section 13). If you do not agree, do not install the App, and delete any copy.

3. Licence

Subject to this EULA and the Terms and Conditions, we grant you a limited, personal, non-exclusive, non-transferable, non-sublicensable, revocable licence to install and use the App on Devices you own or control, for your own use (including within an organisation that pays for your Account). For the iOS App, this licence is limited to use on Apple-branded products you own or control, as permitted by the usage rules in the Apple Media Services Terms and Conditions, except that the App may be accessed and used by other accounts associated with the purchaser through Family Sharing or volume purchasing where Apple allows it. All rights not expressly granted are reserved.

4. Permitted Devices

You may install the App on any number of Devices you personally own or control that meet the Store listing's requirements, each for your own use through your own Account. Do not offer the App to others as a service, and sign out after each use on a shared device.

5. Restrictions

You must not, and must not allow anyone else to:

• copy the App except to install and run it on your Devices, or sell, rent, lend, sublicense, distribute or otherwise make it available to anyone else;
• modify, adapt or create derivative works from the App, or remove or alter any proprietary notice;
• reverse engineer, decompile or disassemble the App, or otherwise try to obtain the source code, models, prompts or algorithms behind it or AI Within, except to the extent your country's law allows despite this clause;
• bypass or interfere with any security, authentication, entitlement or usage-allowance feature, reach the Platform other than through the App's intended interface (for example with bots or scrapers), attack or overload the Platform or our providers, or introduce malicious code;
• use the App unlawfully, in breach of our Acceptable Use Policy or Section 18, to harm or endanger a child, or to monitor anyone covertly.

6. Ownership

The App is licensed, not sold. We and our licensors own all intellectual property rights in the App (its code, design, interface, graphics and documentation) and in the names and logos LinkedWithin, AI Within, Within Drive and Feed Within. This EULA transfers no ownership to you and no right to use our names or logos. Your Content remains yours under the limited licence in the Terms and Conditions, whose feedback clause also applies here.

7. Updates and changes

We release updates through the Stores; they may install automatically depending on your Device settings, and this EULA applies to every update unless it comes with its own licence. Because the App depends on our servers, we may require you to update to keep using it, older versions may stop working, and we may stop supporting an operating-system version or Device type. If an update materially reduces a feature of a paid Plan you are on, the "features change" rule in the Terms and Conditions applies.

8. Third-party components and open source

8.1 Third-party services the App uses

• Amazon Web Services: hosting in the United States, and, inside our own AWS account, the AI models behind AI Within (Amazon Bedrock running Anthropic's Claude, and Amazon Nova for titles) and the voice it speaks with (Amazon Polly). No message leaves our account to the model's maker.
• Google Sign-In and Sign in with Apple: optional sign-in.
• RevenueCat: manages your Store entitlements (Section 12).
• Firebase Cloud Messaging (Google): push notifications, using a device token.
• Google Fonts: the App downloads its typeface from Google, so your Device contacts Google's font servers.
• WebRTC with a Google STUN server: AI Within voice runs over a direct, encrypted connection to our AI server; a public Google STUN server is contacted to discover your network address.
• The other AI provider named in our Privacy Policy, used by our servers and not contacted by the App: Deepgram (speech to text, with training use switched off). The "improve my text" writing assistant, memory search and error monitoring (a 1-in-20 sample of ordinary text conversations, 14 days, crisis conversations excluded) run inside our own Amazon Web Services account.
• Video and audio platforms you link to: when you press play on a link you pasted, the Within Player opens that platform's own player inside the App's web view, under that platform's terms (Cookie Policy Section 6.2).
• Stripe: website payments only; the App takes no card payments.

Each runs under its own terms and privacy policy and gives you no rights in it; you must comply with any third-party terms that apply to you, including the Store terms.

8.2 Open-source software

The App includes open-source components (including the Flutter framework and packages built on it), each under its own licence such as MIT, BSD or Apache 2.0, which is not limited by this EULA and prevails over it for that component. A list of the components and their licences is available on request from legal@linkedwithin.com and, where the App provides it, under Settings.

9. Store terms: Apple and Google

These terms are required by the Store Providers and apply in addition to the rest of this EULA.

9.1 Acknowledgement

This EULA is between you and LinkedWithin only, not Apple or Google. LinkedWithin, not the Store Provider, is solely responsible for the App and its content. Nothing here gives you usage rights that conflict with the Apple Media Services Terms and Conditions or the Google Play Terms of Service.

9.2 Maintenance and support

LinkedWithin is solely responsible for any maintenance and support for the App; Apple and Google have no obligation whatsoever to provide any.

9.3 Warranty

LinkedWithin is solely responsible for any product warranty for the App, express or implied by law, to the extent not effectively disclaimed. If the App fails to conform to any applicable warranty, you may notify the Store Provider, which may refund the purchase price of the App (if any) to you; to the maximum extent permitted by law, the Store Provider has no other warranty obligation whatsoever for the App, and any other claims, losses, liabilities, damages, costs or expenses attributable to a failure to conform to a warranty are LinkedWithin's sole responsibility, subject to Sections 14 and 15.

9.4 Product claims

LinkedWithin, not the Store Provider, is responsible for addressing any claim by you or a third party relating to the App or your possession or use of it, including product-liability claims, claims that the App fails to conform to a legal or regulatory requirement, and claims under consumer-protection, privacy or similar laws.

9.5 Intellectual property claims

If a third party claims that the App, or your possession and use of it, infringes that party's intellectual property rights, LinkedWithin, not the Store Provider, is solely responsible for the investigation, defence, settlement and discharge of the claim.

9.6 Legal compliance

You represent and warrant that you are not located in a country that is subject to a United States Government embargo or that has been designated by the United States Government as a "terrorist supporting" country, and that you are not listed on any United States Government list of prohibited or restricted parties. Section 18 adds our own requirements.

9.7 Contact

Questions, complaints and claims about the App go to LinkedWithin (Section 21), not the Store Provider.

9.8 Third-party beneficiary

Apple and its subsidiaries are third-party beneficiaries of this EULA for the iOS App and, on your acceptance, have the right (and are deemed to have accepted the right) to enforce it against you. Google is not a third-party beneficiary; the Google Play Terms of Service govern your relationship with Google.

10. Privacy and Device permissions

Our Privacy Policy explains what personal information the Platform collects, how we use and store it (in the United States) and your rights; the App collects nothing beyond it. The Help Centre (linkedwithin.com/help) and the Within Player open inside the App's built-in web view. The App asks for these Device permissions only when you use the related feature; you can change them in your Device settings, and revoking one disables that feature only.

Permission	Used for	Not used for
Camera	Taking a profile photo	Anything else; no image is captured without your action
Photo library	Choosing a profile photo	Scanning your library; only the photo you pick is used
Microphone	Talking to AI Within (voice, on Plans that include it); audio is streamed live for transcription, not recorded or stored	Listening outside a voice session
Notifications	Reminders and updates you turn on in Settings	Advertising or marketing

The App does not request or use your location (an iOS location usage description exists only because a media component references it; location is never requested or collected), contacts, calendar, health data or any advertising identifier, and it does not track you across other apps or websites, so no App Tracking Transparency prompt appears.

11. What the App keeps on your Device

• Sign-in tokens, in the iOS Keychain or Android Keystore, removed when you sign out.
• Your profile and a cache of your own data so the App opens quickly and works offline, refreshed and expired on a rolling 30-day basis.
• An offline queue of changes made without a connection, sent to our servers when you reconnect.
• Your App settings and, if you allow notifications, the push token.

Signing out (the "Logout" button) removes your tokens, your profile, the cached data and the offline queue (unsent offline edits are discarded, not carried into the next account); only your device-level App settings stay. Closing your Account, or being signed out because your session ended, does the same. Deleting the App removes everything. The cache is not separately encrypted by the App and relies on your Device's own protections (passcode, biometrics and operating-system storage encryption), so keep your Device locked, and sign out before passing a Device on.

12. Subscriptions and in-app purchases

• Plans: the App works on the Free Plan. Grow and Thrive Subscriptions can be bought in the App through the Apple App Store or Google Play and are billed to your Store account in local currency. Drive Keeper (storage-only) Plans are website-only.
• Entitlements: after a Store purchase, RevenueCat tells our servers which Plan your Account is entitled to. The Subscription attaches to your Account, not your Device; use "Restore purchases" if it does not appear after you reinstall or change Device.
• Managing, cancelling and refunds: Store Subscriptions renew automatically until cancelled in your Apple or Google subscription settings (the App links you there), and you keep paid features until the end of the current period. Refunds for Store purchases are decided by Apple or Google under their policies; we cannot refund a Store charge ourselves. Your legal rights are set out in our Subscriptions, Cancellation and Refund Policy.
• Licence effect: a Subscription unlocks features for the period you paid for and does not change this licence. When it ends, lapses or is refunded, your Account returns to the Free Plan, this EULA continues, and the Drive Lifeline timeline in the Terms and Conditions applies to Within Drive files above the Free limit.
• Hold one Subscription at a time (website or Store); if you end up with both, tell us and we will help you cancel the duplicate. We offer no free trial today; any future Store trial will show its terms before you accept and return you to Free when it ends.

13. Children and Family Profiles

You must be 18 or older to install and use the App and to hold an Account: the App asks you to confirm this when you sign up (including with Google or Apple), and we use the Stores' 18+ age rating and, where available, their age signals. If you tell AI Within you are under 18 it stops the personalised conversation. A person under 18 can appear on LinkedWithin only as a Family Profile inside the Account of their parent or legal guardian: a record the account holder creates and controls, with no login and no access to the Platform. Creating one for a person under 18 requires the account holder to confirm they are the parent or legal guardian and type their name, and we record that consent; information about children is never used for advertising, profiling or marketing. A Family Profile for a person under 18 can be created on the website or in the App, and both capture that consent. At 18, the "new chapter" process in the Terms and Conditions lets the family member claim their own Account.

14. No warranty

To the extent permitted by law, the App is provided "as is" and "as available": we do not promise that it will be uninterrupted, secure or error-free, that defects will be corrected, that it will work on every Device or operating-system version, or that anything produced by AI Within, including a record it adds to your Account at your request, is accurate, complete or suitable for any purpose (see our Professional Disclaimer), and we exclude all implied warranties and conditions, including merchantability, satisfactory quality, fitness for a particular purpose and non-infringement.

Australian Consumer Law: nothing in this EULA excludes, restricts or modifies any guarantee, right or remedy under the Australian Consumer Law (Schedule 2 of the Competition and Consumer Act 2010 (Cth)) or the consumer-protection law of the place where you live that cannot lawfully be excluded; our goods and services come with guarantees that cannot be excluded under the Australian Consumer Law. Where the law permits us to limit our liability for failure to comply with a guarantee, it is limited, at our option, to replacing or repairing the App or supplying it again, or supplying the services again, or paying the cost of doing so.

15. Limitation of liability

15.1 What we are not liable for

To the extent permitted by law, and subject to Sections 14 and 15.3, we and our directors, officers, employees, contractors and providers are not liable for indirect, incidental, special, consequential or punitive loss; loss of profit, revenue, business, goodwill or opportunity; loss or corruption of data or Your Content where you kept no copy; loss from relying on the App or AI Within instead of professional advice, judgement or emergency services, or from acting on an Output or on a record AI Within added at your request without checking it; or loss caused by a Store Provider, a Device, an operating system or a third-party service we do not control.

15.2 Cap

To the extent permitted by law, our total liability for all claims arising out of or in connection with this EULA or the App in any 12-month period is limited to the greater of the amounts you paid us in the 12 months before the event giving rise to the claim and AUD 100.

15.3 What is never limited

Nothing in this EULA limits or excludes our liability for death or personal injury caused by our negligence, fraud or fraudulent misrepresentation, breach of a consumer guarantee or other right that cannot be excluded, breach of privacy or data-protection law to the extent liability cannot be limited, or any other liability that cannot be limited by the law of the place where you live.

16. Your responsibility to us

To the extent permitted by law, you agree to compensate us for loss, damage, costs and reasonable legal fees we suffer because of a third-party claim (including by a Store Provider) resulting from your breach of this EULA, your unlawful use of the App or Your Content, except to the extent caused by our own negligence, breach or wilful misconduct, and reduced to the extent we contributed to it. If you are a consumer, this Section applies only to the extent your local consumer law permits.

17. Term and termination

This EULA starts when you first install the App and continues until it ends.

• By you: delete the App from all your Devices. That does not close your Account or cancel a Subscription; close your Account in Settings and cancel any Store Subscription in your Store settings.
• By us: if you materially breach this EULA or the Terms and Conditions, if the law or a Store Provider requires it, or if we discontinue the App (with the notice and refund in the Terms and Conditions), whose warning, statement-of-reasons and appeal rules apply.
• Effect: your licence ends and you must delete the App. Your Account and Your Content are handled under the Terms and Conditions and the Privacy Policy. Sections 6, 8.2, 9, 14, 15, 16, 18, 19 and 20 survive.

18. Export compliance and sanctions

The App uses only standard, publicly available encryption (HTTPS/TLS and your Device's built-in encryption) and is declared to Apple as using exempt encryption only. You must comply with the export-control and sanctions laws that apply to you, including those of Australia, the United States and the European Union. You must not download or use the App if you are located in, or ordinarily resident in, Iran, North Korea, Syria, Cuba, the Crimea, Donetsk or Luhansk regions of Ukraine, Russia or Belarus, or any other territory under comprehensive sanctions, or if you are on a sanctions or restricted-party list of Australia, the United States, the European Union or the United Kingdom. We may withhold the App from the Stores in those places, close Accounts that breach this Section, and you must not use the App for any purpose prohibited by export law.

19. Governing law and disputes

This EULA is governed by the laws of the Australian Capital Territory and the Commonwealth of Australia, and you and we submit to the non-exclusive jurisdiction of the courts of the Australian Capital Territory. Disputes follow the steps in the Terms and Conditions (talk to us first, then mediation, then court). If you are a consumer, nothing here takes away your right to rely on the mandatory consumer-protection and privacy laws of the country where you live, or to sue in its courts.

20. General

• Entire agreement: this EULA, the Terms and Conditions, the documents they incorporate and any applicable Store terms are the entire agreement about the App; nothing excludes liability for fraudulent misrepresentation.
• Changes: for a material change we give at least 14 days' notice by email or in-app message and ask you to accept it in the App; a change never applies retrospectively or reduces a consumer-law right. If you do not agree, delete the App and, if you wish, close your Account before it takes effect.
• Severability: an invalid provision is modified to the minimum extent necessary or severed; the rest continues. Not enforcing a right immediately does not waive it.
• Assignment: you may not transfer this EULA; we may transfer it to a successor or affiliate that honours it, with notice to you.
• Notices go to you by email or in-app message and to us at the address in Section 21. Events outside our reasonable control do not make us liable, without reducing your consumer rights. English governs; translations are for convenience.

21. How to contact us

LinkedWithin Legal Team, Thrive Strong Group Pty Ltd

Email: legal@linkedwithin.com

Post: 490 Northbourne Ave, Dickson ACT 2602, Australia

For a purchase through the Apple App Store, contact Apple Support (support.apple.com); through Google Play, Google Play Help (support.google.com/googleplay). All our legal documents are at linkedwithin.com/legal.