Terms of Service

Version 1.0.0 · Published May 20, 2026

LINKEDWITHIN

Terms and Conditions

Operated by Thrive Strong Group Pty Ltd

ABN: 41 691 205 366 | ACN: 691 205 366

490 Northbourne Ave, Dickson ACT 2602, Australia

legal@linkedwithin.com

Effective Date: 5 May 2026 Version: 1.0 Last Reviewed: May 2026

What You're Agreeing To (Plain-English Summary)

By using LinkedWithin you agree to these Terms. You must be honest about who you are, use the platform lawfully, and respect other users. You keep ownership of content you create. We may suspend accounts that violate these Terms. Payments are processed securely through third parties. Disputes are governed by Australian law. Full details follow below.

Table of Contents

1. Introduction and Agreement

2. Eligibility and Account Registration

3. Subscriptions, Payments, and Billing

4. Free Trials

5. Your Content and Licence

6. User-Generated Content and Community Standards

7. Prohibited Conduct

8. Platform Features and Third-Party Integrations

9. Advertising

10. Intellectual Property

11. Privacy and Data

12. Security and Account Responsibility

13. Moderation, Suspension, and Termination

14. Appeals

15. Disclaimer of Warranties

16. Limitation of Liability

17. Indemnification

18. Governing Law and Dispute Resolution

19. Changes to These Terms

20. General Provisions

21. Contact Us

1. Introduction and Agreement

1.1 The Contract

These Terms and Conditions ("Terms") form a legally binding agreement between you and Thrive Strong Group Pty Ltd (ABN 41 691 205 366), trading as LinkedWithin ("we", "us", "our"), governing your access to and use of the LinkedWithin mobile application (iOS and Android) and web platform (together, the "Platform").

By creating an account, accessing, or using the Platform in any way, you confirm that you have read, understood, and agree to be bound by these Terms and our Privacy Policy (available at linkedwithin.com/legal). If you do not agree, you must not use the Platform.

1.2 Related Policies

These Terms should be read together with:

our Privacy Policy — which explains how we collect, use, and protect your personal information;
our Cookie Policy — which explains how we use cookies and tracking technologies on the web Platform;
our Copyright Policy — which sets out how we handle intellectual property complaints.

In the event of any inconsistency between these Terms and any other policy, these Terms prevail unless the other policy expressly states otherwise.

1.3 Changes to These Terms

We may update these Terms from time to time. Where a change is material, we will notify you by email or via an in-app notification at least 14 days before the change takes effect, unless a shorter period is required by law. Your continued use of the Platform after the effective date of any change constitutes your acceptance of the updated Terms. If you do not accept a change, you should stop using the Platform and may request account deletion by contacting legal@linkedwithin.com.

2. Eligibility and Account Registration

2.1 Who Can Use LinkedWithin

The Platform is intended for use by individuals and businesses worldwide. To use the Platform, you must:

be a natural person capable of entering into a legally binding contract in your jurisdiction, OR be an authorised representative of a business entity;
not be prohibited by applicable law from using the Platform.

Age requirements: There is no minimum age to use LinkedWithin. However, users under 18 may only use the Platform through a Family Account created and managed by a parent or legal guardian who is at least 18 years of age. The parent or guardian has full control over the linked child account. Where the Platform's Family Section is used to add a profile for a person under 18, the account holder creating that sub-profile must be the parent or legal guardian of the minor and must be at least 18 years of age.

2.2 Account Registration

To access the full features of the Platform, you must create an account. When registering you agree to:

provide accurate, complete, and current information — including your full name, email address, phone number, date of birth, gender, and address;
keep your registration information up to date;
maintain the confidentiality of your password and account credentials;
not share your account with, or transfer it to, any other person;
notify us immediately at legal@linkedwithin.com if you become aware of any unauthorised access to your account.

You may register via email and password, phone number, or through a supported social login (Facebook, Google, Apple ID, or Twitter/X). When using social login, the relevant platform's terms and privacy policy also apply.

You are responsible for all activity that occurs under your account.

2.3 One Account Per Person

Each individual may hold only one personal account. Corporate and business accounts are permitted for organisations. Creating duplicate accounts or accounts with false identity information is a breach of these Terms.

3. Subscriptions, Payments, and Billing

3.1 Platform Access and Pricing

LinkedWithin operates on a freemium model. Certain features are available at no charge; premium features require a paid subscription. Pricing for paid tiers is displayed in the Platform at the time of purchase and may be updated from time to time with notice to you.

3.2 Subscriptions and Auto-Renewal

Where you purchase a subscription:

your subscription will commence on the date of purchase;
unless you cancel before the end of your current billing period, your subscription will automatically renew;
we will send you a reminder notification before your subscription expires;
you may cancel at any time through your account settings or by contacting legal@linkedwithin.com and you will retain access until the end of the period you have paid for.

3.3 Payment Processing

All payments are processed securely by Stripe (our primary payment processor) or, where applicable, through Apple Pay and Google Pay via app store infrastructure. We do not store your full payment card details. By making a payment you also agree to the relevant processor’s terms of service:

Stripe: stripe.com/legal
Apple Pay: apple.com/legal/applepayments
Google Pay: payments.google.com/payments/home#legalpages

3.4 Refund Policy

We offer a full refund on subscription payments made within the preceding 3 days of your refund request, subject to the following:

Refund requests must be submitted to legal@linkedwithin.com within 3 days of the relevant charge;
Refunds will not be issued for partial subscription periods beyond the 3-day window;
Where a subscription is purchased through the Apple App Store or Google Play Store, the relevant app store's refund policy applies and refunds must be requested through that store.

Nothing in this clause limits any right you may have under the Australian Consumer Law or other applicable consumer protection legislation.

3.5 Advertising Revenue

The Platform is also monetised through advertising. You acknowledge that advertisements — including personalised advertisements from third-party advertisers — may be displayed to you while using the Platform. See Section 9 for more detail.

4. Free Trials

We may offer a free trial of premium features for a period of 30 days. Free trials are available to new subscribers only and may not be combined with other offers.

At the end of your free trial, your account will renew automatically. If a paid subscription commences following a trial, you will be charged at the then-current subscription rate.

5. Your Content and Content Licence

5.1 Ownership

You retain full ownership of all content you create, upload, or post on the Platform ("Your Content"), including text, photos, videos, audio recordings, and documents. These Terms do not transfer any ownership rights in Your Content to us.

5.2 Licence You Grant Us

By posting or uploading Your Content to the Platform, you grant Thrive Strong Group Pty Ltd a non-exclusive, royalty-free, worldwide, sublicensable licence to:

host, store, reproduce, transmit, and display Your Content solely to the extent necessary to provide and operate the Platform;
reformat or technically adapt Your Content for delivery across different devices and display formats.

This licence exists only for the purpose of operating the Platform and lasts only for as long as Your Content remains on the Platform (or as otherwise set out in our Privacy Policy regarding retention following account deletion).

5.3 Your Representations

By posting Your Content, you represent and warrant that:

you own the content or have obtained all necessary rights, licences, and permissions to post it;
Your Content does not infringe the intellectual property rights, privacy rights, or any other rights of any third party;
Your Content complies with all applicable laws and these Terms;
where Your Content includes the personal information of another person, you have obtained that person's consent to share it.

5.4 Deletion of Your Content

You may delete Your Content at any time through the Platform. Note that:

content you have shared publicly may have been viewed, downloaded, or redistributed by other users before deletion;
we may retain a copy of deleted content for a limited period for backup, legal, or fraud-prevention purposes, as set out in our Privacy Policy.

6. User-Generated Content and Community Standards

6.1 Visible Content

LinkedWithin allows users to post and share content that may be visible to other users — either publicly or to a selected audience. You are solely responsible for Your Content and the consequences of posting it.

6.2 Community Standards

We want LinkedWithin to be a safe, respectful, and constructive space for personal and professional growth. When posting or interacting with others, you agree to:

engage respectfully with other users and their content;
post only content that is accurate, lawful, and that you have the right to share;
use messaging and community features for their intended purpose.

6.3 Commenting and Interaction

Users may comment on each other's content. By commenting, you agree that your comment must comply with these Terms and our community standards. We reserve the right to remove comments that violate these Terms.

If you encounter content on the Platform that you believe violates these Terms, our community standards, or applicable law, you may report it to us by contacting legal@linkedwithin.com with a description of the content and its location on the Platform. We will review reports in good faith and take action where we determine a violation has occurred.

6.4 Content Moderation

We reserve the right, but do not have the obligation, to monitor and review content posted on the Platform. To ensure a safe and professional environment, we may utilize a combination of Anthropic Claude API automated review and human oversight to identify and address content that violates these Terms or our Professional Community Policies.

At our sole discretion, we may take the following actions regarding content or accounts that do not comply with our standards:

Content Removal: Removing or restricting access to specific posts, media, or information.
Account Restriction: Limiting certain account functionalities or visibility.
Account Termination: Suspending or permanently closing an account for significant or repeated violations.

Moderation decisions are made in accordance with our internal safety protocols and the enforcement mechanisms described in Section 13 of this Agreement.

7. Prohibited Conduct

You agree that you will NOT do any of the following on or in connection with the Platform:

7.1 Identity and Integrity

Create a false identity, impersonate any person or entity, or misrepresent your affiliation with any person or organisation.
Create an account on behalf of another person without their express authority.
Share false, misleading, or deceptive information.

7.2 Harmful and Illegal Content

Post, upload, or transmit content that: (a) is unlawful, defamatory, harassing, abusive, threatening, or invasive of any person's privacy; (b) contains nudity or sexual content; (c) incites or glorifies violence; or (d) promotes hate speech, discrimination, or vilification of any person or group based on race, ethnicity, religion, gender, sexual orientation, disability, or any other protected characteristic.
Upload or transmit software viruses, malware, ransomware, or any code designed to interrupt, destroy, or limit the functionality of any computer system or data.

7.3 Spam and Commercial Misuse

Send unsolicited commercial communications, spam, or chain messages to other users.
Use the Platform to advertise or promote products or services without our prior written consent.

7.4 Platform Integrity and Security

Use bots, scrapers, crawlers, automated scripts, or any other automated means to access, index, or extract data from the Platform without our prior written permission.
Circumvent, disable, or interfere with security features of the Platform, including authentication mechanisms, rate limits, or access controls.
Reverse engineer, decompile, disassemble, or attempt to derive the source code of the Platform or any component thereof.
Frame, mirror, or simulate the appearance of the Platform without our consent.
Place an unreasonable load on the Platform's infrastructure (e.g. through denial-of-service attacks or similar methods).

7.5 Intellectual Property

Post content that infringes the copyright, trademark, patent, or other intellectual property rights of any third party.
Use LinkedWithin's name, logo, or branding in any manner that implies affiliation, endorsement, or sponsorship without our prior written consent.

7.6 Children's Safety

Engage in any conduct that could exploit, harm, or endanger a child, including grooming, solicitation, or the creation or distribution of content that sexualises minors.

7.7 Misuse of Platform Features

Submit false, duplicative, or vexatious reports, complaints, or appeals through the Platform's moderation or support systems.
Use the Platform to facilitate any unlawful activity, including money laundering, fraud, or trafficking.

8. Platform Features and Third-Party Integrations

8.1 Platform Features

LinkedWithin provides a range of features including, but not limited to: profile creation, goal-tracking and journalling, content upload and publication, messaging, community groups, appointment booking, social sharing, in-app purchasing, and the Family Section. Features may be updated, modified, or discontinued at any time. We will endeavour to provide reasonable notice of material feature changes.

8.2 Family Section

The Family Section enables account holders to create sub-profiles for family members (including children) to monitor progress and access educational content. Use of the Family Section is subject to the following additional conditions:

Only a parent or legal guardian (or a person with equivalent authority) may create a sub-profile for a person under 18;
The account holder is responsible for all activity within the Family Section of their account;
We do not use information in Family Section profiles for advertising or third-party marketing purposes;
Sub-profiles for children do not grant the child independent access to the Platform or to other users.

8.3 Offline Access

Some Platform features are available offline. However, full functionality requires an active internet connection. We are not responsible for any loss of data or functionality arising from loss of connectivity.

8.4 Third-Party Services and Links

The Platform integrates with or links to third-party services including social login providers, payment processors, and external websites. Your use of those third-party services is governed by their own terms and privacy policies. We are not responsible for the content, practices, or reliability of any third-party service.

8.5 AI-Powered Features

We currently use Anthropic’s Claude API for AI-powered content moderation and plan to implement AI-powered content recommendations. When AI features affect your experience (for example, if content is removed following automated moderation), you have the right to request human review of that decision by contacting legal@linkedwithin.com. See also Section 13 on moderation and appeals.

9. Advertising

LinkedWithin displays advertisements, including personalised advertisements from third-party advertisers. By using the Platform, you acknowledge and agree that:

advertisements may be displayed throughout the Platform, including within content feeds and between features;
where you have consented (or where applicable law otherwise permits), advertisements may be personalised based on your profile information, usage data, and approximate location;
you may opt out of personalised advertising at any time through your account settings. Non-personalised advertisements may still be shown;
we do not endorse any advertised product or service, and we are not responsible for the content or accuracy of third-party advertisements;
any transactions you enter into with advertisers are solely between you and the advertiser.

10. Intellectual Property

10.1 Our Intellectual Property

All intellectual property in the Platform — including its design, software, source code, trade marks, logos, brand elements, and all content created by us — is owned by or licensed to Thrive Strong Group Pty Ltd and is protected by Australian and international intellectual property laws.

Nothing in these Terms grants you any right to use our intellectual property other than as necessary to use the Platform for its intended purpose. In particular, you must not:

reproduce, distribute, or create derivative works from our Platform or its content without our prior written consent;
use the word "LinkedWithin" or any associated logo or trade mark in a way that implies endorsement, affiliation, or sponsorship without our consent;
remove or alter any copyright, trade mark, or other proprietary notices from the Platform.

10.2 Your Intellectual Property

As stated in Section 5, you retain ownership of Your Content. We claim no ownership over it beyond the limited operational licence described in Section 5.2.

10.3 Copyright Complaints

If you believe that content on the Platform infringes your copyright or other intellectual property rights, please refer to our Copyright Policy at linkedwithin.com/legal or contact us at legal@linkedwithin.com. We take intellectual property complaints seriously and will respond in accordance with our Copyright Policy.

11. Privacy and Data

Our collection, use, and handling of your personal information is governed by our Privacy Policy, which forms part of these Terms by reference. By using the Platform, you acknowledge that you have read and understood our Privacy Policy.

Key points from the Privacy Policy relevant to these Terms:

we collect personal information including sensitive categories (health, financial, and belief-related data) where you choose to provide it;
we use industry-standard encryption to protect your data;
we do not sell your personal information;
you have rights of access, correction, and deletion over your personal data.

The full Privacy Policy is available at linkedwithin.com/legal.

12. Security and Account Responsibility

You are responsible for maintaining the security of your account credentials. You agree to:

use a strong, unique password and keep it confidential;
not share your login credentials with any other person;
log out of your account when using shared or public devices;
notify us immediately at legal@linkedwithin.com if you suspect your account has been compromised.

We are not liable for any loss or damage arising from your failure to maintain account security, subject to any obligations we have under applicable law (including the Australian Consumer Law).

13. Moderation, Suspension, and Termination

13.1 Our Rights

We reserve the right, at our sole discretion, to:

remove or restrict access to any content that violates these Terms, our community standards, or applicable law;
issue a warning to a user who breaches these Terms;
temporarily suspend an account pending investigation of a suspected breach;
permanently terminate an account for serious or repeated breaches of these Terms;
refer matters to law enforcement or regulatory authorities where we are required to do so by law, or where we believe it is appropriate given the nature of the conduct.

13.2 Graduated Enforcement

In most cases, we will apply a graduated approach to enforcement:

Written warning and opportunity to remedy;
Content removal without account suspension;
Temporary account suspension;
Permanent account termination.

We may depart from this graduated approach where the breach is severe (for example, child exploitation material, credible threats of violence, or serious fraud), in which case we may immediately and permanently terminate the account and refer the matter to relevant authorities.

13.3 Your Right to Terminate

You may delete your account at any time through the Platform settings. Deletion is immediate. Please review our Privacy Policy for information on how your data is handled following account deletion.

13.4 Effect of Termination

On termination of your account (whether by you or by us):

your access to the Platform and its features will cease immediately;
any outstanding subscription payments will not be refunded (except within the 3-day refund window set out in Section 3.4);
any content you have posted publicly may remain visible for a period consistent with our Privacy Policy.

14. Appeals

If your account is suspended or terminated, or if content you have posted is removed, you may appeal the decision by contacting us at legal@linkedwithin.com with:

your username and the email address associated with your account;
a description of the action taken and why you believe it should be reviewed;
any supporting information or evidence.

We will acknowledge your appeal within 5 business days and provide a final determination within 30 to 60 days. Our determination on appeal is final, subject to any rights you may have under applicable law.

Appeals are available on a case-by-case basis. We will not accept vexatious or repetitive appeals relating to the same decision.

15. Disclaimer of Warranties

To the fullest extent permitted by law, the Platform is provided "as is" and "as available" without warranties of any kind, either express or implied, including but not limited to warranties of merchantability, fitness for a particular purpose, or non-infringement.

We do not warrant that:

the Platform will be uninterrupted, error-free, or free from viruses or other harmful components;
the results obtained from use of the Platform will be accurate, reliable, or meet your expectations;
any errors or defects will be corrected;
the Platform will be available at any particular time or location.

Australian Consumer Law: Nothing in this Section excludes, restricts, or modifies any rights or remedies you may have under the Australian Consumer Law (Schedule 2 of the Competition and Consumer Act 2010 (Cth)) or any other applicable consumer protection legislation that cannot be excluded by agreement. Where our services are supplied to a "consumer" as defined under the Australian Consumer Law, you may be entitled to certain statutory guarantees that cannot be excluded.

16. Limitation of Liability

To the fullest extent permitted by law, Thrive Strong Group Pty Ltd, its directors, officers, employees, agents, and licensors will not be liable for:

any indirect, incidental, special, consequential, or punitive damages;
loss of profits, revenue, data, goodwill, or business opportunity;
any damages arising from your reliance on the Platform as a substitute for professional health, financial, legal, or other advice;
any loss resulting from unauthorised access to your account caused by your failure to maintain account security;
any loss resulting from third-party content posted by other users.

To the extent our liability cannot be excluded under law, our total aggregate liability to you for all claims arising under or in connection with these Terms will not exceed the total fees you have paid to us in the 12 months preceding the event giving rise to the claim (or AUD $100 if you have paid nothing).

17. Indemnification

You agree to indemnify, defend, and hold harmless Thrive Strong Group Pty Ltd and its directors, officers, employees, and agents from and against any claims, liabilities, damages, judgments, losses, costs, and expenses (including reasonable legal fees) arising out of or relating to:

your use of or access to the Platform;
Your Content;
your breach of these Terms;
your violation of any applicable law or the rights of any third party;
any content you add to the Family Section relating to another person.

18. Governing Law and Dispute Resolution

18.1 Governing Law

These Terms are governed by the laws of the Australian Capital Territory and the Commonwealth of Australia. You irrevocably submit to the non-exclusive jurisdiction of the courts of the ACT and Australia for resolution of any dispute arising under or in connection with these Terms.

This non-exclusive jurisdiction clause does not limit your rights as a consumer under the laws of your place of residence, including rights under the GDPR (for EEA/UK residents) or the CCPA/CPRA (for California residents).

18.2 Informal Resolution

Before commencing any formal legal proceedings, we encourage you to contact us first at legal@linkedwithin.com to attempt to resolve the dispute informally. We will respond within 14 days and will make genuine efforts to resolve the matter.

18.3 Formal Dispute Resolution

If a dispute cannot be resolved informally within thirty (30) days of the initial notice, the following formal procedures shall apply:

Mediation: Either party may refer the dispute to non-binding mediation. Such mediation will be conducted through the Australian Disputes Centre (ADC) or another mutually agreed-upon mediator. Unless otherwise agreed, the parties will share the costs of the mediator equally.
Litigation: If mediation does not result in a resolution within sixty (60) days of commencement, either party may initiate proceedings in the courts of the Australian Capital Territory.
Jurisdictional Variations: For users residing outside of Australia, we reserve the right to initiate or transfer proceedings to the jurisdiction of your residence if required by local consumer protection laws.

19. Changes to These Terms

We may update these Terms at any time. We will notify you of material changes by:

sending an email to the address associated with your account; and/or
displaying a prominent notice within the Platform.

Changes will take effect 14 days after the notification date (or immediately if required by law). If you do not agree to the updated Terms, please discontinue use and contact us to close your account. Your continued use of the Platform after the effective date constitutes acceptance of the revised Terms.

20. General Provisions

20.1 Severability

If any provision of these Terms is found to be unenforceable or invalid by a court of competent jurisdiction, that provision will be modified to the minimum extent necessary to make it enforceable. If modification is not possible, the provision will be severed, and the remaining Terms will continue in full force and effect.

20.2 Entire Agreement

These Terms, together with the Privacy Policy, Cookie Policy, and Copyright Policy, constitute the entire agreement between you and us regarding the Platform and supersede all prior agreements, representations, and understandings.

20.3 No Waiver

Our failure to enforce any provision of these Terms on any occasion does not constitute a waiver of our right to enforce that provision on any other occasion.

20.4 Assignment

You may not assign or transfer your account or any rights under these Terms to any third party without our prior written consent. We may assign our rights under these Terms to an affiliate or in connection with a merger, acquisition, or sale of assets, with notice to you.

20.5 No Third-Party Beneficiaries

These Terms do not confer any rights on any third party other than those expressly stated.

20.6 Force Majeure

We will not be liable for any failure or delay in performance of our obligations under these Terms caused by circumstances beyond our reasonable control, including acts of God, natural disasters, epidemics or pandemics, war, civil unrest, government action, industrial disputes, or internet outages.

20.7 Language

These Terms are written in English. Any translation provided is for convenience only. In the event of any inconsistency between the English version and a translation, the English version prevails.

21. Contact Us

For all enquiries relating to these Terms, your account, or the Platform:

LinkedWithin Legal Team

Email: legal@linkedwithin.com

Post: 490 Northbourne Ave, Dickson ACT 2602, Australia

Hours: Monday to Friday, 9:00 am – 5:00 pm AEST

LinkedWithin is a trading name of Thrive Strong Group Pty Ltd.