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Data and Privacy

Where your data lives

On Amazon Web Services in Northern Virginia, USA, run by an Australian company. Your data does leave Australia, and we say so plainly.

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Important to know

  • Servers, database and Within Drive storage: AWS us-east-1 (Northern Virginia, United States).
  • Every provider we use is in the United States; the global ones, such as Stripe, Apple and Google, also operate elsewhere.
  • Ask legal@linkedwithin.com for a copy of the transfer safeguards.

In the United States, on AWS

LinkedWithin runs on Amazon Web Services in the us-east-1 region, which is Northern Virginia in the United States. That is where our servers, our database, your Within Drive files and the AI models behind AI Within are. Backups are kept in the same place for no longer than 14 days (the database's own roll over within 7).

Run from Australia

LinkedWithin is run by an Australian company. We hold ourselves to the Australian Privacy Act and the Australian Privacy Principles, including the rules for health information, and our practices are built to meet the laws of the places our members live: the EU and UK, the United States, the Gulf states and more.

Yes, your data leaves Australia

If you live outside the United States, your information is transferred internationally. Wherever you are, we stay responsible for it. Our providers work under contracts that limit them to providing their service to us, and for people in the EU and UK we use the recognised transfer safeguards (Standard Contractual Clauses and the UK addendum). You can ask us for a copy at any time.

Which countries see what

Every provider is in the United States: AWS (hosting; Amazon Bedrock running Anthropic's Claude, the model behind AI Within; the memory index; Amazon Polly for the voice; logs and debugging traces), Deepgram (speech to text), Resend (email), Stripe and RevenueCat (billing), ipapi.co (the country lookup at sign-up), and Apple and Google (sign-in, purchases, push notifications).

Global providers such as Stripe, Apple and Google also operate in other countries. Who processes your data lists each provider and exactly what it receives.

Ask us

Questions about where your information goes: legal@linkedwithin.com.

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