Close your LinkedWithin account
Close it in Settings › Account, in the app, or by email to contact@linkedwithin.com. 30 days to change your mind, then deleted in 7 days.
Last updated: Jump to the steps
On this page
Important to know
- You are signed out everywhere straight away. For 30 days you can reopen by signing in or using the link in our email.
- App Store and Google Play subscriptions are not cancelled by us. Cancel them in the store first or they keep billing you.
- After 30 days, everything is permanently deleted within 7 days, and backup copies expire within 14 more. Only the few records listed below are kept, each for a set time.
- You are signed out everywhere straight away. For 30 days you can reopen by signing in or using the link in our email.
- A subscription in the App StoreGoogle Playyour app store is not cancelled by us. Cancel it in the App StoreGoogle Playyour app store first or it keeps billing you.
- After 30 days, everything is permanently deleted within 7 days, and backup copies expire within 14 more. Only the few records listed below are kept, each for a set time.
How to close your LinkedWithin account and have your data deleted: on the website, in the LinkedWithin app, or by email.
What closing does
- Straight away — you are signed out on every device and cannot sign in. A website subscription is cancelled; store subscriptions are not.
- For 30 days — you can change your mind: sign in, or use the link in the email we send you, and choose Reopen. Everything comes back, except a cancelled subscription.
- After 30 days — your profile, every life area, Feed Within, Family Profiles, To Do and One Thing, gratitude history, Within Drive files, card records, and your AI Within conversations, memories and preferences are permanently deleted within 7 days. Your record with our payment provider is anonymised.
- Within 14 more days — the copies in our backups expire.
- Straight away — you are signed out on every device and cannot sign in. A subscription in the App StoreGoogle Playyour app store is not cancelled: cancel it there first.
- For 30 days — you can change your mind: sign in, or use the link in the email we send you, and choose Reopen. Everything comes back, except a cancelled subscription.
- After 30 days — your profile, every life area, Feed Within, Family Profiles, To Do and One Thing, gratitude history, Within Drive files, card records, and your AI Within conversations, memories and preferences are permanently deleted within 7 days. Your record with our payment provider is anonymised.
- Within 14 more days — the copies in our backups expire.
Prefer a break? Pause your subscription or simply sign out — nothing is deleted.
Prefer a break? Simply sign out — nothing is deleted.
On the website
- If Apple or Google Play bills your subscription, cancel it in the store first; the page links to it.
- Tell us why you're leaving if you like (optional), and tick Keep me posted only if you want LinkedWithin news by email.
- Confirm it's you: type your password, or, for Google and Apple accounts, choose Send code and enter the 6-digit code we email you (valid for 15 minutes).
- Tick "I understand my account and data will be permanently deleted after 30 days", choose Close my account, then Yes, close my account.
In the app
Go to ProfileClose my account and follow the same steps. Google and Apple accounts confirm it's you by signing in with Google or Apple again.
Close it in the app
- Go to ProfileClose my account.
- If the App StoreGoogle Playyour app store bills your subscription, cancel it there first: Manage subscription on that screen opens it.
- Tell us why you're leaving if you like (optional), and tick Keep me posted only if you want LinkedWithin news by email.
- Confirm it's you: type your password, or ask for a 6-digit code by email (valid for 15 minutes). Google and Apple accounts confirm by signing in with Google or Apple again.
- Tick "I understand my account and data will be permanently deleted after 30 days", choose Close my account, then Yes, close my account.
Without the app or the website
Can't sign in, or no longer have the app? Email contact@linkedwithin.com from your account's address and ask us to close it. We may ask you to confirm you are the account holder. The same 30 days and deletion schedule apply.
What we keep, and for how long
- Billing and tax records — 7 years, as tax law requires, without your name or email.
- Your acceptance of our Terms and Privacy Policy (version, time, IP address) — 7 years.
- Guardian consent records for Family Profiles — 7 years, without the child's details.
- A one-way fingerprint of your email — 1 year, for the one-per-person refund and offer rules.
- Reports you made about an AI response — 12 months, unlinked from you.
- Security logs — up to 30 days.
- Your email, only if you ticked Keep me posted — until you unsubscribe.
Anything else kept (your leaving reason, a record that deletion finished, usage statistics) cannot identify you. See How long we keep your data.
After you confirm
We sign you out everywhere, show the date your window ends and email you a reopen link. Want a copy of anything first? See Download your data.
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