Cancel your subscription

Cancelling takes at most two steps and is never harder than signing up. Where you cancel depends on where you bought your subscription. SettingsBilling tells you whether your plan is billed by us on the website, by the App Store or by Google Play.

A subscription you bought in the app is held by the App StoreGoogle Playyour app store, so that is where you cancel it. It takes a few taps, and the app opens the right page for you.

If you subscribed on the website

1. 1
   Open SettingsBilling.

   Take me there
2. 2
   Choose Cancel subscription.
3. 3
   You will see what ends, the date your access ends, and the alternatives we can offer you, such as Pause for 1 month (every file stays while paused), Switch to yearly instead, or Keep just my Drive with Drive Keeper. This screen is the only place Drive Keeper is offered, so choose it here if you want it: once your plan has ended it is no longer available.
4. 4
   Choose Cancel my subscription. Tell us why afterwards if you like; it is optional.

Your cancellation is then scheduled. You keep everything until the end of the period you have paid for, then move to the Free plan. Changed your mind before then? One tap on Keep my plan in SettingsBilling turns your subscription back on.

If you subscribed in the app

Apple or Google holds the subscription, so it must be cancelled in the store:

• iPhone or iPad: Settings › your name (Apple Account) › Subscriptions.
• Android: Play Store app › your profile › Payments & subscriptions › Subscriptions.

In LinkedWithin, ProfileSubscription & billingManage subscription opens that page for you.

Cancel in the app

1. 1
   Open ProfileSubscription & billing and tap Manage subscription. It opens your subscriptions in the App StoreGoogle Playyour app store.
2. 2
   Choose LinkedWithin and cancel the subscription there.

You keep everything until the end of the period you have paid for, then move to the Free plan. Changed your mind? Turn the subscription back on in the same place before the period ends.

You can also go there yourself: iPhone or iPad Settings › your name (Apple Account) › Subscriptions.

You can also go there yourself: Play Store app › your profile › Payments & subscriptions › Subscriptions.

Not sure where your subscription is billed? Email contact@linkedwithin.com from your account address and we will help.

What happens to your things

Your life areas, Feed Within, Family Profiles and AI Within conversations stay in your account, and so do Within Drive files up to the Free plan's 1 GB. AI Within goes back to the Free allowance when the paid period ends. Within Drive files above 1 GB stay for 30 days after the plan ends and are then deleted, newest first; see Your Drive storage after a downgrade.

If you are a consumer in the EU/EEA or the UK, you also have 14 days from subscribing to withdraw: cancel as above or email contact@linkedwithin.com from your account address, and either way tell us it is a withdrawal. We confirm it by email and refund you under the refund policy.

A refund for a subscription bought in the app is up to the App StoreGoogle Playyour app store, under its own rules; cancelling alone does not refund the current period.