Subscription Billing
Plans, cancelling, pausing, refunds, renewals and failed payments.
In the app:ProfileSubscription & billing
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Refund policy14-day money-back on your first website payment, no reason needed; unintended renewals within 7 days; store purchases via Apple or Google.Failed paymentsIf a website payment fails we keep your access, retry your card over the following days and email you up to three times to update it.Renewals and remindersYour plan renews automatically each month or year until you cancel; website subscribers get an email before each renewal with the amount.Cancel your subscriptionWebsite: Settings › Billing › Cancel subscription, two steps. App Store or Google Play: cancel in the store. Access lasts to period end.Charged after cancellingCancelling takes effect at the end of the paid period, and store subscriptions must be cancelled in the store; here is what to check.Downgrade to a smaller planSwitch plans from Settings › Billing › Change plan; the change applies straight away and the prorated difference is credited automatically.Drive KeeperDrive Keeper is a storage-only plan: your full Grow or Thrive Within Drive space without AI Within, from A$4.49 a month, monthly only.Pause your subscriptionWebsite subscribers can pause for one month, once in any 12 months, from Settings › Billing; no charge that month, then billing resumes.Plans and pricesLinkedWithin has a Free plan, Grow and Thrive (monthly or yearly) and storage-only Drive Keeper plans; AUD prices include GST.Your Drive storage after a downgradeFiles above your new limit stay fully available for 30 days, then frozen but downloadable until day 90, then removed newest-first.
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