Downgrade to a smaller plan

On the website

1. 1
   Open SettingsBilling and choose Change plan. This takes you to the Plans page.

   Take me there
2. 2
   Pick the plan and billing interval you want: Grow or Thrive, monthly or yearly.
3. 3
   Confirm. The move is scheduled in one click.

A move to a smaller plan, from yearly to monthly, or to Drive Keeper takes effect when the period you have paid for ends. Until then you keep your current plan and its allowances, and nothing is charged or credited. Changed your mind? Choose Keep my plan in SettingsBilling before that date.

A move up (Grow to Thrive, or monthly to yearly) applies straight away: a new period of the bigger plan starts that day, and the unused days of your old plan are credited.

Choosing a plan is a paid action, so it also ends a pause if you have one.

In the app

If you subscribed through the App Store or Google Play, change plans in the store: ProfileSubscription & billingManage subscription opens the store's subscriptions page. Apple or Google handles the change and any credit under its own rules.

Change plans in the app

1. 1
   Open ProfileSubscription & billing and tap Manage subscription. It opens your subscriptions in the App StoreGoogle Playyour app store.
2. 2
   Choose LinkedWithin and pick the plan and billing interval you want.

The App StoreGoogle PlayYour app store applies the change, and any credit for the days you have paid for, under its own rules. Your allowances follow the new plan once it starts.

Going down to Free

There is no downgrade button for Free: cancel your subscription instead. You keep full access until the end of the period you have paid for, then move to the Free plan.

What changes and what does not

• Nothing is deleted from your life areas, Feed Within, Family Profiles or AI Within conversations.
• AI Within moves to the new plan's allowance, shown on the Plans page.
• Within Drive files inside your new storage limit are untouched. Only files above it go through the Drive Lifeline: 30 days of full access, during which you can download everything you have stored, free, once in any 12 months; then removal newest-first from day 30. Move back to a bigger plan, or delete files to get back under the limit, and everything is restored at once.

• Nothing is deleted from your life areas, Feed Within, Family Profiles or AI Within conversations.
• AI Within moves to the new plan's allowance.
• Within Drive files inside your new storage limit are untouched. Only files above it go through the Drive Lifeline: 30 days of full access, during which you can download everything you have stored, free, once in any 12 months; then removal newest-first from day 30. Subscribe again in the app, or delete files to get back under the limit, and everything is restored at once.

Keep your files for less

If storage is the reason you are staying, Drive Keeper keeps your full Grow or Thrive storage at a lower monthly price, with the Free AI Within allowance (20 messages a month, no voice). It is offered on the website when you cancel an active Grow or Thrive plan (in SettingsBilling, choose Cancel subscription, then Keep just my Drive), so choose it before your plan ends: once a plan has ended it is no longer offered.