Your Drive storage after a downgrade

Last updated: 17 September 2026Jump to the steps

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Important to know

Nothing happens for 30 days, and nothing is deleted for 90 days. Only files above your new storage limit are affected.
Re-subscribe, choose Drive Keeper, or delete files to get under the limit at any point before day 90 and everything is restored instantly.

When a paid plan ends, whether because you cancelled, downgraded, paused, or a payment could not be collected, the same rules apply.

What is never touched

Nothing is deleted from your life areas, Feed Within, Family Profiles or AI Within conversations.
Within Drive files inside your new storage limit are untouched. Only files above it go through the timeline below.
AI Within goes back to the Free allowance immediately: 10 messages a month and no voice.

The Drive Lifeline timeline

Counted from the day your plan ends or changes:

Days after the plan ends	What happens to files above your new limit
0 to 30 (grace)	You can still view, preview and download every file. You cannot add new files while you are over the limit.
30 to 90 (frozen)	Your files are still listed and you can still download them, but previews are locked.
From day 90 (reclaim)	We delete files, newest first, until you are back within your storage limit (1 GB on Free), so your oldest memories are kept. Deleted files cannot be recovered.

We email you on days 0, 30, 60, 83 and 88 so you always know where you stand.

How to keep everything

Do any of these at any point before day 90 and everything is restored instantly, nothing lost:

Re-subscribe to Grow or Thrive from SettingsBilling.
Take me there
Choose Drive Keeper, the storage-only plan that keeps your full Grow or Thrive storage without AI Within.
Delete files yourself until you are back under your new limit. The clock stops the moment you are within it.

Pausing counts too

A pause drops you to Free limits, so if you have more than 1 GB stored, the timeline starts when the pause begins and stops when your subscription resumes.

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