Storage and download allowances

How much you can store

Drive Keeper, the storage-only option on the website, keeps the storage of the plan it replaces: 10 GB for Keeper Grow, 40 GB for Keeper Thrive. It is offered when you cancel an active Grow or Thrive plan on the website.

Drive Keeper keeps the storage of the plan it replaces: 10 GB for Keeper Grow, 40 GB for Keeper Thrive.

The download allowance

Each month you can download as much as your plan lets you store: enough to retrieve your entire Drive. It is set by your plan, not by how much you have stored. The one exception is in your favour: for 30 days after a paid plan ends, you can download everything you have stored, free, once, however much that is — once in any 12 months (see Your Drive storage after a downgrade). Opening a file in the viewer counts the part actually shown; downloading counts the whole file each time you ask for a link; uploading, browsing folders and renaming never count. Download links are for you alone and expire within minutes. You can start up to 60 downloads every 10 minutes and download any one file up to 6 times a day — plenty for everyday use, and enough to take a whole Drive out. If you ever reach the allowance, LinkedWithin tells you and asks you to wait for the reset.

When allowances reset

All allowances reset on the first day of each calendar month, measured in UTC. That is the same day for everyone, not your billing date. Unused allowance does not carry over.

You are never billed for going over

Allowances are limits, not charges: reaching one never adds anything to your bill. The only way to get more storage is to choose a bigger plan, and that is always your decision.

See where you stand

1. 1
   Open SettingsBilling on the website: this month's Drive downloads are shown next to your AI messages and voice minutes.

   Take me there
2. 2
   Open Within Drive: the storage bar at the bottom shows how full you are, and turns amber as you get close to the limit.

Open Within Drive: the storage bar at the bottom shows how full you are, and turns amber as you get close to the limit.

An upload that would take you over your storage limit is declined before it starts.

Largest single file

Each plan also caps the size of one file: 100 MB on Free, 1 GB on Grow and 2 GB on Thrive. Drive Keeper matches the plan it keeps. A file that is too big is declined before it uploads.

Over your limit after a downgrade?

Nothing is deleted straight away. See Your Drive storage after a downgrade for the timeline. Drive Keeper, which keeps the storage for less, can only be chosen on the website before a Grow or Thrive plan ends.

Nothing is deleted straight away. See Your Drive storage after a downgrade for the timeline.